Ryanair will notify customers of any changes in writing. You can use the CMA guidance to try to persuade the airline to refund you, or to persuade your credit or debit card provider to cover the cost of your flight. For a full list of your options, visit the KLM website. Visit Translink's website and journey planner for the latest timetable updates. If the price of your new booking is less than your refund credit note, the remaining balance will stay on your refund credit note and you can use it on another. The City of Derry Airport is offering free airport parking to all NHS staff for a year, effective from Tuesday 21st April 2020 until the end of April 2021. Other protective gear is recommended and appreciated. The Republic of Ireland is to lift the restrictions on travel, with journeys up to 12 miles allowed as part of phase two from June 20. Please see the. More information on the countries that are exempt can be found here: FCO Update. Not available on the mobile app. Non-essential retail have not been allowed to open since 26 December. This may be in the form of a walk, run or cycle and must be carried out alone or with members of your immediate household. From 4am on 8 August you will need to self-isolate for 14 days when returning to the UK from Belgium. The Consumer Council Vouchers will not be redeemed or exchanged for cash. There are updated laws on what can stay open, as well as more guidance about what people can do for the next six weeks. However, in the case of long haul flights from the UK, the rate of APD is much higher (£78), and therefore it is worthwhile claiming it back. We have produced a drop down list showing the key features of the vouchers currently being offered by the main airlines flying in and out of Northern Ireland. APD is essentially a government tax on flights departing from the UK. If you have made a car parking booking directly with the airport and your travel plans have changed you can cancel or amend your car park booking online, free of charge, up to four hours before you were due to travel. All of the current restrictions will be in place until at least 6 February and will be reviewed on 21 January. The new regulations will take effect from 4am on Saturday 15 August and anyone arriving after that time must self-isolate. They have been mandatory on public transport since July and in shops since August, with a limited number of exemptions. The voucher cannot be used where other ancillaries are added such as cars or travel insurance. The first thing to reiterate is that the law is absolutely clear that you are entitled to a cash refund if your flight is cancelled by the airline. Translink’s normal refund policy applies for most bus and rail tickets but specific arrangements are in place for refunds during the Covid-19 emergency for mLink, aLink, Cross Border and Enterprise services and NIR weekly and monthly tickets. Travel vouchers can be redeemed for cash at the end of their 12 months’ validity period. If you don't use all of your voucher balance at one time, you can use your voucher code for future transactions. Ireland is a member of the European Union but it is not part of the Schengen area. British Airways contact centres are receiving a large volume of calls at the moment, so bear with them if you are calling to rebook for immediate travel. No pre or post-funeral gatherings are permitted either and wakes cannot take place. Source: Loganair has recommenced their flights, for more information visit, Ryanair has recommenced their flights, for more information visit, Ryanair has resumed flights from 4 July 2020 with flights available two days per week. For more information click, The airport has introduced new health and safety measures, for more information click. Vulnerable children and children of key workers have access to schools for supervised learning. Do you have any real concern that the airline may become insolvent between the time of accepting the voucher and taking the flight, as there is no statutory insolvency scheme if you purchase an airline ticket from an airline or travel business and you receive a valid ticket in exchange for payment. Cancellation Invoice and, where appropriate, ATOL Certificate. Click here for the latest restrictions imposed by the UK Government. You can view this information by clicking, For more information on your general air passenger rights read our 'Plane Facts' guide. Credit for you to use any time up to 20 % if your flight in! 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